How can we help you?
Find answers quickly across orders, returns, payment, and product care. For order-specific concerns, open a ticket and our team will help in detail.
Typical response within 8 business hours
Need a specialist?
Create a support ticket
For damaged shipments, missing items, or any issue that needs order-level review, create a support ticket and our team will follow up with complete assistance.
Open a new ticket
Frequently asked questions
Quick answers to the most common support questions.
Returns
- We accept returns within 7 days of delivery for unworn items in original packaging.
Product
- Yes, all our gold jewellery is BIS hallmarked for guaranteed purity.
Care
- Store in a cool, dry place. Avoid contact with perfumes, chemicals, and water.
Payment
- We accept all major cards, UPI, net banking, and Cash on Delivery.
Shipping
- Standard delivery takes 5–7 business days. Express delivery is 2–3 days.
Contact support
WhatsApp for quick chat, email for detailed context, and tickets for order-level support.
