Last updated: 25 May 2026
These terms apply when you access the StriRatna website, create an account, place an order, or use any service provided through our storefront.
Website use
You agree to use the website for lawful personal shopping and information purposes only. You must not misuse the website, interfere with security, scrape content, attempt unauthorised access, or use our services for fraudulent activity.
Product information
We work to display product details, prices, colours, dimensions, purity, and availability accurately. Minor variations may occur because jewellery is handcrafted and screen displays differ.
Gold, gemstone, weight, and size information may vary slightly within accepted jewellery trade tolerances.
Orders and payments
An order is confirmed only after payment authorisation and acceptance by StriRatna. We may cancel or refuse orders because of suspected fraud, pricing errors, stock mismatch, delivery limitations, or violation of these terms.
Refunds, returns, cancellations, and shipping are governed by the relevant policies linked from this page and the footer.
Promotions and offers
Offers, discounts, coupons, and gift benefits may be changed, withdrawn, limited, or refused if misuse is suspected. Promotions cannot always be combined unless stated.
Intellectual property
All website design, photography, product names, text, graphics, logos, and brand assets belong to StriRatna or its licensors. You may not copy, reproduce, sell, or exploit them without written permission.
Liability and governing law
To the maximum extent permitted by law, StriRatna is not liable for indirect, incidental, special, or consequential loss arising from website use or delayed service. These terms are governed by the laws of India.
Need help understanding this policy? Contact us through the Help Centre or WhatsApp before placing your order.
