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Your data, handled with care

Privacy Policy

How StriRatna collects, uses, stores, and protects customer information.

Privacy Policy

Effective Date: 01-07-2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase 1 Gram Gold Plated (Imitation) Jewellery from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order, create an account, or contact us, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Order Details

  • Payment Information (processed securely through Razorpay)

  • Any information voluntarily shared while contacting our customer support

How We Use Your Information

We use your personal information to:

  • Process and confirm your orders.

  • Deliver your products safely and efficiently.

  • Process secure online payments.

  • Provide customer support and respond to your queries.

  • Send order confirmations, shipping updates, and important notifications.

  • Improve our products, services, and website experience.

  • Comply with applicable legal and regulatory requirements.

Sharing of Your Information

We respect your privacy and do not sell, rent, or trade your personal information with third parties.

Your information may be shared only with trusted service providers where necessary, including:

  • Razorpay – To securely process online payments.

  • Shiprocket – To manage shipping, delivery, and shipment tracking.

  • Government authorities or regulatory bodies when required by applicable law.

These partners are authorized to use your information only for providing services on our behalf.

Payment Security

All online payments are securely processed through Razorpay.

We do not store sensitive payment information such as:

  • Credit Card Numbers

  • Debit Card Numbers

  • CVV

  • UPI PIN

  • Net Banking Credentials

  • Other confidential payment details

Your payment information is handled securely by our payment gateway partner in accordance with industry security standards.

Shipping Information

To fulfill and deliver your orders, your shipping details may be securely shared with Shiprocket and its courier partners.

Your information is used solely for:

  • Order processing

  • Shipment creation

  • Delivery

  • Shipment tracking

  • Delivery notifications

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic.

  • Enhance your browsing and shopping experience.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permissible.

  • Contact us regarding any privacy-related concerns.

Children's Privacy

Our website is intended for users aged 18 years and above.

We do not knowingly collect personal information from children.

Product Information

Our products are 1 Gram Gold Plated (Imitation) Jewellery and are not made of real gold.

This Privacy Policy governs only the collection and handling of your personal information. It should not be interpreted as a warranty, guarantee, or authenticity claim regarding any product.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the revised Effective Date. Continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided on our website.

We will make every reasonable effort to address your concerns promptly.

Need help understanding this policy? Contact us through the Help Centre or WhatsApp before placing your order.